Google Voice

Using Google Voice for Call Forwarding

With the recent COVID-19 developments, many offices are requesting that office phones be forwarded to a Google Voice number (which can then forward to one or multiple phone numbers). Note: you must be sure Google Voice provides a local number to enable call forwarding on desk phones.

Here’s how to set that up, as per https://support.google.com/voice/answer/115061:

Sign up for Voice and get your number

  1. On your computer, go to voice.google.com.
  2. Sign in to your Google Account.
  3. After reviewing the Terms of Service and Privacy Policy, tap Continue.
  4. Search by city or area code for a number. Please be sure you select a local, 970 number.  
    • If there aren’t any numbers available in the area you want, try somewhere nearby.
  5. Next to the number you want, click Select. Follow the instructions.

After setting up Voice, you can link another phone number. Learn more about setting up phones.

Call Forwarding From Your CSU Landline

To forward an office phone, visit https://myphone.colostate.edu and after signing in select the “Call Forwarding” tab and provide the requested information.

If you need to set up Google Voice to forward to one or more phone lines, you can do so by using using the following directions (keep in mind the numbers you wish to add cannot already be associated with another Google Voice number):

From your Google Voice home page, click the gear icon, “Settings,” then “Add another phone.” To add your additional phone, just go through the same process as you did with the first; add a name, number and phone type. To receive text forwarding you must use a mobile device, but all three phone types can receive call forwarding. Finally, to turn on forwarding to multiple devices, check the box next to each device under the Phones tab. You can enable call forwarding to up to six different devices.